Please contact Gillian Lewis Potts if you have any questions or problems regarding the use of your Personal Data. By using this website and/ or the services provided, you consent to the Processing of your Personal Data as described in this Privacy Policy.

Definitions

• Personal Data – any information relating to an identifiable natural person
• Processing – any operation performed on Personal Data
• Data subject – a natural person whose Personal Data is being Processed
• We/us – Gillian Lewis Potts

Data Protection Principles

We promise to follow the following data protection principles:

• Processing is lawful, fair and transparent. We always consider your rights before Processing Personal Data. We will provide you with information regarding Processing upon request.
• Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered.
• Processing is carried out with minimal data. We will only gather and Process the minimal amount of Personal Data required for any purpose.
• Processing is limited with a time period. We will not store your personal data for longer than needed.
• We will do our best to ensure the accuracy of data, and the integrity and confidentiality of data.

Your Rights Regarding Your Personal Data

The Data Subject has the following rights:

• Right to information
• Right to access the data collected
• Right to request rectification or erasure of any Personal Data that is inaccurate or incomplete
• Right to lodge a complaint
• Right for the help of supervisory authority
• Right to withdraw any given consent for Processing of your Personal Data

Data We Gather

Information you have provided us with

This might be your email address, name, contact number etc – mainly information that is necessary for us to deliver our services. Your information is saved in order to contact you regarding your enquiry or the service provided.

Information automatically collected about you

This includes information such as your IP address that is automatically stored by cookies and other session tools to improve your customer experience. When you look at the contents of our website, your activities (but not your personal data) may be logged.

Publicly available information

We do not display any information about you that is publicly available.

We use your Personal Data in order to:

• Provide our service to you. This includes providing you with services that you have requested and communicating with you in relation to those services
• Enhance your customer experience
• We use your Personal Data on legitimate grounds and/or with your Consent.

On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data for the following purposes:

• To identify you
• To provide you with our service or related services
• To communicate with you for sales or invoicing
• To send you personalised offers where applicable
• To administer our client base in order to improve the quality, variety, and availability of services offered and provided
• For any other purposes we have asked your consent for

As long as you have not informed us otherwise, we consider offering you services that are similar or the same as your purchasing history to be our legitimate interest.

We Process your Personal Data in order to fulfil obligation rising from law. We will use data outside the scope of this Policy only when it is anonymised. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law.

Who Else Can Access Your Personal Data?

We do not share your Personal Data with strangers or third parties.

We will only disclose your Personal Data to public officials when we are legally obliged to do so.

How We Secure Your Data

We do our best to keep your Personal Data safe. Our website uses HTTPS protocols for communication and transferring data and is hosted on a secure server. We regularly monitor our systems for possible vulnerabilities and attacks.

Even though we try our best, we cannot guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.

Cookies and Other Technologies We Use

We use cookies and/or similar technologies to analyse customer behaviour and to administer the website. We do this to personalise and enhance your experience with us.

A cookie is a tiny text file stored on your computer which stores information that is used to help make websites work. Only we can access the cookies created by our website. You can control your cookies at the browser level however choosing to disable cookies may hinder your use of certain functions.

We use cookies for the following purposes:

• Necessary cookies – these cookies are required for you to be able to use some important features on our website. These cookies don’t collect any personal information.
• Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalised features possible. For example, they might remember your name and email in forms so that you don’t have to re-enter this information next time.
• Google Analytics cookies – these cookies are used to track the use and performance of our website and services but do not personal information

You can remove cookies stored in your computer via your browser settings.

Supervisory Authority Contact Information – ICO

Website: https://ico.org.uk/

Changes to this Privacy Policy

We reserve the right to make change to this Privacy Policy.

Last updated: 07.05.22